Frequently Asked Questions
Everything you need to know about investing with MoneyShe — 42 questions across 6 topics
General Questions
About MoneyShe, getting started, and what makes us different
Stocks & Shares ISA
Tax-free investing with your annual £20,000 allowance
A Stocks & Shares ISA (Individual Savings Account) is a tax-efficient investment wrapper that lets you invest in stocks and funds without paying any tax on your growth. Any dividends and capital gains you make are completely tax-free — you keep 100% of your profits. It’s one of the most powerful tax-free investment tools available to UK residents. MoneyShe makes it easy to open and manage your Stocks & Shares ISA with low fees and straightforward investing.
For the 2025/26 tax year, you can invest up to £20,000 in a Stocks & Shares ISA. This is your annual allowance, and it’s a significant opportunity to build wealth tax-free. If you don’t use your full allowance in one year, it doesn’t roll over — so it’s worth maximising this generous limit if you can. You can split your £20,000 between different types of ISAs if you wish.
A Cash ISA keeps your money in savings accounts, earning interest tax-free — it’s very safe but offers lower returns that often don’t keep pace with inflation. A Stocks & Shares ISA invests your money in the stock market through ETFs, which has greater potential for growth over time but involves some fluctuation in value. A Stocks & Shares ISA may suit you if you’re investing for 5+ years and want real long-term growth potential. The choice depends on your timeline and comfort with investment risk.
Yes, absolutely! If you already have a Stocks & Shares ISA or Cash ISA with another provider, you can transfer it to MoneyShe. This is quick and straightforward — we will handle the process for you. Transferring means you keep all your previous growth and investments, just moving them into our more cost-effective platform. You won’t lose any tax benefits by transferring. Contact our team at info@moneyshe.com to start the transfer process.
You can open a Stocks & Shares ISA if you’re a UK resident aged 18 or over. You can only contribute to one Stocks & Shares ISA per tax year, but you can transfer from another provider to us at any time. Opening an ISA with us takes just a few minutes online. The minimum initial investment is £10,000, and you can top up from just £200 per month thereafter.
The main benefit is that you pay absolutely no tax on your investment growth or dividends. Any capital gains are tax-free, and any dividends you receive are tax-free. This is a significant advantage over a regular investment account where you might pay up to 20% capital gains tax. Over time, this tax-free growth compounds significantly, meaning your money works harder for you. It’s one of the best ways UK residents can invest efficiently.
When you open a Stocks & Shares ISA with MoneyShe, you’ll choose one of our professionally managed ETF portfolios that match your investment goals and risk appetite. Your money is invested in a diversified mix of assets across global markets — over 5,127 underlying holdings. The minimum initial investment is £10,000, and you can top up from £200 per month (up to your annual £20,000 ISA limit). You pay our standard fee averaging 0.85%. You can withdraw money at any time without losing your ISA status.
You can only contribute to one Stocks & Shares ISA per tax year, so you’d need to transfer your existing ISA to MoneyShe if you want to move to us. However, you can have one Stocks & Shares ISA and one Cash ISA open simultaneously with different providers. If you want to switch to us, we can arrange a transfer — you won’t pay tax and your growth continues in our tax-free wrapper.
Self-Invested Personal Pension (SIPP)
Take control of your pension and close the gender pension gap
A SIPP is a Self-Invested Personal Pension — it’s a private pension that you control and manage. With a SIPP, you invest your contributions (or transferred pension funds) into the investments of your choice. At MoneyShe, we make this simple by offering professionally managed ETF portfolios, so you don’t need to pick individual stocks. Your money grows tax-free, and you benefit from tax relief on your contributions. A SIPP is perfect for building a pension fund on your own terms.
Women typically retire with significantly less pension savings than men — often 30–50% less — due to career breaks for childcare, lower average earnings, and part-time work. This gap means women may face financial insecurity in retirement. By investing in a SIPP now, you’re taking control of your financial future and closing your own pension gap. Contributing regularly to a pension, no matter your circumstances, builds a safety net that allows you to retire with confidence and independence.
Yes, you can transfer your existing workplace pension or personal pension to a SIPP with MoneyShe. The transfer process is straightforward — we handle the administration for you. By consolidating your pensions with us, you benefit from lower fees (averaging 0.85% vs potentially higher charges elsewhere) and more control over your investments. Transferring doesn’t affect your pension benefits or the tax relief you’ve received. Contact our team at info@moneyshe.com about your specific transfer options.
When you contribute to your SIPP, the government tops up your contribution through tax relief. For every £80 you invest, the government adds £20 (basic rate tax relief), making your contribution £100. If you’re a higher-rate taxpayer, you can claim additional relief through your tax return. This is a powerful boost to your pension fund. Your contributions grow completely tax-free within your SIPP, so you benefit from tax relief on the way in and tax-free growth within the pension.
The annual allowance is how much you can contribute to pensions each year while getting tax relief — currently £60,000. The lifetime allowance was removed in April 2023, which is great news: you can now accumulate as much as you like in your pension without penalty. This means you can catch up on pension savings if you’ve had years where you couldn’t contribute much. These changes give you much more flexibility in building your retirement pot.
The best choice depends on your situation. If your employer offers a good pension match (that’s essentially free money!), you should take advantage of that first. A SIPP is ideal if you’re self-employed, don’t have a workplace pension, or want more control and lower fees on additional savings. Many people use both: contributing to their workplace pension for the employer match, then using a SIPP for additional savings with MoneyShe’s lower fees.
You can access your SIPP from age 55 onwards (rising to 57 from April 2028). When you reach that age, you can take out 25% as a tax-free lump sum and then withdraw the rest as you need it (paying income tax at your normal rate) or leave it invested to grow further. This flexibility is one of the key advantages of a SIPP — you decide how and when to use your pension savings.
Yes, you can contribute to a SIPP even if you’re not currently employed. You can contribute up to £3,600 per year (which becomes £4,500 with basic rate tax relief) without needing earned income. If you do have earned income from self-employment or employment, you can contribute more (up to £60,000). A SIPP is a great way to build retirement savings if you’ve taken career breaks for caregiving or other reasons — and you still get the valuable tax relief benefit.
General Investment Account (GIA)
Flexible investing beyond ISA and pension limits
Junior ISA (JISA)
Building your child’s financial future from birth
For the 2025/26 tax year, you can invest up to £9,000 per year in a Junior ISA for each eligible child. This is a generous allowance — over 18 years, that’s up to £162,000 per child you could invest tax-free. Even if you don’t contribute the full amount each year, it’s a powerful way to build your children’s future. Grandparents, guardians, and relatives can also contribute to a child’s Junior ISA.
A parent, guardian, or person with legal responsibility for a child can open a Junior ISA. The account is opened in the child’s name (so they own the investments), but you manage it until they turn 18. Grandparents, aunts, uncles, and friends can also contribute money to an existing Junior ISA. A child can only have one Stocks & Shares Junior ISA open at any time, but you can transfer from one provider to another without penalty.
When your child reaches 18, their Junior ISA automatically becomes an adult ISA and the investments can continue to grow tax-free. Your child takes full control of the account and can make their own decisions about the investments or withdrawals. All the growth built up during their childhood remains tax-free — this is a fantastic financial gift you’re giving them.
No, your child cannot access their Junior ISA before age 18 — it’s designed as a long-term investment for their future. This protection ensures the money stays invested and grows without interruption. As the parent or guardian, you manage the account and can view progress, but you cannot withdraw the money. This makes a Junior ISA perfect for a gift you want to give them when they become an adult.
A savings account offers safety and interest, but interest rates are often very low and may not keep pace with inflation. A Junior ISA invests in the stock market through ETFs, offering much greater long-term growth potential — perfect since you have up to 18 years for the money to grow. You could combine both: keep some money in a savings account for short-term needs, and invest longer-term savings in a Junior ISA. With our fees averaging 0.85% and portfolios diversified across over 5,127 holdings globally, a Junior ISA with MoneyShe is an excellent way to build your child’s future wealth.
Fees & Charges
Transparent pricing — no hidden charges, ever
Our average annual fee of 0.85% covers everything: professional portfolio management by our Chief Investment Officer Alan Miller (35+ years’ experience), full platform access, ongoing support from our team, regulatory compliance, custody of your investments via SS&C Technologies (Hubwise), and transaction execution. There are no hidden charges, setup fees, or surprise costs. The exact fee varies slightly by portfolio (from 0.83% to 0.90%) and is disclosed in full on every monthly factsheet. It’s significantly lower than the industry average of around 2%.
Absolutely not. We believe in complete transparency — it’s one of our founding principles. Your only charge is the annual fee — there are no hidden costs, exit fees, performance fees, adviser charges, initial charges, or penalties for withdrawing your money. You can withdraw at any time without notice or charges. Some platforms hide charges in fine print, but with MoneyShe, what you see is what you pay.
Our average fee of 0.85% is less than half the industry average of around 2% (source: Numis/FT 2023). This means on a £100,000 investment, you’d pay around £850 per year with MoneyShe, compared to approximately £2,000 elsewhere — that’s £1,150 per year staying in your pocket and working for you. Over 20 years, that difference compounds dramatically into tens of thousands more in your account. Lower fees are one of the biggest factors in long-term investment success.
Your fee includes: professional portfolio construction and management using diversified ETFs; daily monitoring and rebalancing; full online platform access and reporting; customer support from our team; regulatory protection and compliance; secure custody of your investments with SS&C Technologies (Hubwise); and transaction execution. It’s everything you need to invest confidently, at a fair cost.
The annual fee is calculated daily on your account balance and charged monthly in arrears. So, if you have £100,000 invested at 0.85%, you’d pay roughly £70.83 per month (£850 per year). The fee adjusts automatically if your balance changes. You can see the exact fees charged in your monthly statements. There’s no setup fee.
No. When you withdraw, you simply sell your ETF holdings at their current market value, and the cash is transferred to you (typically within 5–7 working days). There’s no penalty or exit fee. If you’ve made a gain on your investments and you’re withdrawing from a GIA, you may owe capital gains tax on the profit — but that’s a tax matter between you and HMRC, not a fee we charge. Withdrawals from ISAs and SIPPs (at the appropriate age) have their own tax rules. You have complete control over your money at all times.
Important: The value of investments can go down as well as up, and you may get back less than you invest. Past performance is not a reliable indicator of future returns. MoneyShe is a trading name of SCM Private LLP, authorised and regulated by the Financial Conduct Authority (FCA No. 497525). If you are unsure about the suitability of our investment portfolios, please seek independent financial guidance.