Effective Date: 25/11/2024

Introduction

This Privacy Policy (together with our Terms and Conditions and any other documents referred to within it) outlines how MoneyShe, a trading style of SCM Private LLP, collects, uses, and safeguards your personal information when you interact with our website, services, and offerings.

This policy complies with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all applicable privacy laws. By using our website or services, you agree to the collection, use, and disclosure of information as described here. If you do not agree, please stop using our website and services.

MoneyShe is authorised and regulated by the Financial Conduct Authority (FCA) and respects your privacy while maintaining compliance with relevant legal obligations.

About Us

• Website Address: https://moneyshe.com
• Trading Names: SCM Private LLP, SCM Direct, and MoneyShe
• Registered Address: C/O Leaman Mattei, Suite 1, First Floor, 1 Duchess Street, London, England, W1W 6AN
  Trading Address: Michelin House, 81 Fulham Road, London, SW3 6RD
  FCA Authorisation Number: 497525
• Contact Email: moneyshe@scmdirect.com
  Information We Collect

We may collect, use, and store the following categories of personal data:

• Identity Data: Includes first name, last name, and title.
  Contact Data: Email address, telephone number, postal address.
• Financial Data: Information about your investable assets provided via surveys or forms.
• Technical Data: IP address, browser type, time zone settings, and usage data like page views.
• Marketing Preferences: Whether you’ve opted to receive updates and promotional materials.
• Interaction Data: Feedback from surveys, reviews, or queries sent to our team.

We will not collect special category data (such as information on race, religion, or health) unless required by law or explicitly provided by you with consent.

How We Use Your Data

Your personal data is used for the following purposes:

Service Delivery:

• To provide access to our quizzes, tools, and educational materials.
• To personalise your experience based on the information you provide.

Customer Support:

• To respond to queries or complaints and resolve issues effectively.

Regulatory Compliance:

• To comply with FCA regulations and other legal requirements.
  Marketing and Communications:
• To send relevant updates, offers, or resources when consent is given.
  Analytics and Improvement:
• To analyse site traffic and user engagement to improve our offerings.

Legal Basis for Processing

Under UK GDPR, we process your personal data based on these legal grounds:

• Consent: For optional communications such as newsletters and updates.
• Legitimate Interest: To ensure the functionality of our services and improve our offerings.
• Legal Obligation: To meet FCA compliance requirements and applicable legal obligations.

Sharing Your Data

Your data may only be shared in the following situations:

• With Trusted Service Providers: For hosting, IT support, analytics, and other essential functions.
• Regulatory Bodies or Legal Authorities: If required by law or regulatory demands.
• In Business Transactions: If we merge, sell, or transfer parts of our business.
  We do not sell or rent your personal data to third parties.

Cookies

We use cookies to improve your experience on our website. These include:

• Essential Cookies: To enable core website functionality.
• Performance Cookies: To analyse website traffic and improve performance.
• Marketing Cookies: To personalise ads and content.
  For more details, see our Cookie Policy.

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Data Retention

We retain your personal information only as long as needed to fulfil the purposes outlined in this policy or comply with regulatory requirements. For FCA compliance, data may be stored for up to six years post-relationship termination.

Your Rights

Under UK GDPR, you have the following rights:

• Access: Request details of your personal data.
• Rectification: Correct inaccuracies in your data.
• Erasure: Request deletion of your data, subject to legal obligations.
• Restriction: Limit processing of your data in certain circumstances.
• Objection: Opt out of marketing communications.
• Portability: Request a copy of your data in a transferable format.
• To exercise these rights, contact us at support@moneyshe.com. We aim to respond promptly, within one month of your request.

Data Security

We employ robust security measures to protect your data, including:

Encryption: For sensitive information.
Access Control: Limited access to authorised personnel only.
Monitoring Systems: To prevent breaches and detect vulnerabilities.

Please note that while we strive to protect your data, no online system can be completely secure.

Updates to This Privacy Policy

We may periodically update this Privacy Policy. Significant changes will be communicated through email or notifications on our website. Your continued use of our services constitutes acceptance of these updates.

Complaints

If you believe your data rights have been violated, you can file a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk. However, we’d appreciate the opportunity to address your concerns directly first.

Contact us at:
Email: enquiries@moneyshe.com

Your Agreement

By using our website or services, you agree to the terms outlined in this Privacy Policy. If you have any concerns or need clarity, feel free to contact us.